Privacy & Data Protection
Welcome to the privacy policy for Deal Bet. This page explains how we collect, use and protect the personal information you provide when you register, play or interact with our services. We take your privacy seriously and aim to keep our practices clear, giving you control over your data where possible.
Types of data we collect
We collect several categories of information to operate accounts and deliver our services. This includes personal data, technical data and transactional records.
Personal data
Personal data covers details you give us directly, such as your name, date of birth, contact address, email and telephone number. It also includes identity documents supplied for verification, and any correspondence you send to our support team.
Technical data
Technical data is information automatically collected when you use the site, such as IP address, device type, browser, operating system, login timestamps and cookies. We use this to maintain security, improve performance and present a tailored user experience.
Transactional data
Transactional data includes account activity, deposits, withdrawals, bets, game history and loyalty points. Payment details may be stored or processed by our selected payment providers; we do not store full card numbers on our systems.
How we use your information
We use your data to create and manage your account, process payments, verify identity, prevent fraud and meet compliance requirements. We also use anonymised or aggregated data for service improvement, technical support and internal reporting. Where required, we may contact you about account activity, security alerts or changes to our terms.
Data protection practices
We protect information with industry standard measures including encryption in transit, access controls and secure hosting. Only authorised staff and third-party providers with a need to know will process personal data. We review our security measures regularly and require partners to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, analyse usage and deliver functional features. You can control cookie settings through your browser or our cookie preference centre. Some features may not work correctly if cookies are disabled.
User rights
You have rights to access, correct and request deletion of personal data, subject to legal and regulatory retention requirements. You may also object to certain processing, request restriction or request a copy of your personal data in a portable format. To exercise your rights, contact us using the details provided in your account.
Access, correction and deletion of data
If you need to update contact details, supply additional documents or request account closure, we will process reasonable requests promptly and confirm the outcome. Complete deletion may be limited where we must retain records to comply with legal obligations or to resolve disputes.
Information sharing and third parties
We may share personal data with service providers who support account management, payments, identity checks and fraud prevention. We also share information where required by law or to protect our rights. Where possible we use providers that maintain equivalent data protection standards.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified via the site or by other direct means. Continued use of DealBet services after updates constitutes acceptance of the revised policy.