Responsible Gambling

At Deal Bet we are committed to safer gambling and to helping players keep control of their play. We believe gambling should be an enjoyable, optional activity, so we provide practical tools and clear guidance to protect your account, time and money while you play with us.

Player protection principles

We prioritise player safety, account security and responsible access to our services. We monitor activity for unusual patterns and take measured action where behaviour suggests a player may be at risk. Our approach is preventative and supportive, with the aim of keeping play within affordable and healthy limits.

Activity-control tools

DealBet offers a range of easy-to-use controls in your account settings so you can manage how you play. These include deposit and loss limits, session reminders, reality checks and wager limits. You can set or lower limits at any time; increases may be subject to a short cooling-off period for your protection.

Deposit limits

You can choose daily, weekly or monthly deposit limits to suit your budget. Limits take effect immediately and are applied across the account to prevent overspending. If you need help setting a limit that works for you, contact our support team and we will assist you without pressure.

Loss limits

Loss limits let you cap net losses over a chosen period. These limits help keep short-term losses predictable and prevent chasing. Loss limits are recorded on your account and restrict play once reached until you reduce or remove the limit in line with our safety procedures.

Time limits and session controls

Use session reminders and reality checks to manage how long you play. You can set automatic session time-outs and take regular breaks to reflect on your play. Short time-outs and longer account breaks are available and can be activated from your Responsible Gaming page.

Self-exclusion

If you decide you need a longer break, self-exclusion options are available for a set period or indefinitely. Self-exclusion closes your account to play and deposits and is handled confidentially. To request self-exclusion, contact our support team and we will process your request promptly and respectfully.

Signs of problematic behaviour

Watch for changes such as spending more than planned, increasing stake sizes to chase losses, difficulty stopping play, or neglecting commitments. Noticing these signs early helps you take practical steps to regain control.

Tips for maintaining control

Set realistic deposit and time limits, stick to a budget, use session reminders, avoid gambling when upset or distracted, and never chase losses. Talk to a friend or family member if you are concerned and consider temporary account limits while you reassess your play.

Professional help and support organisations

If you need further help, organisations such as BeGambleAware, GamCare and Gamblers Anonymous offer confidential advice and treatment options in the UK. For in-house assistance, contact our support team at [email protected] and we will point you to local services and next steps.